At Imphal Agarwood, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you make a purchase or register on our site, we collect personal information such as your name, email address, phone number, shipping address, and payment information.
• Non-Personal Information: We collect non-personal information about your visit, including your IP address, browser type, referring/exit pages, and operating system.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing Orders: To process and fulfill your orders, including shipping and handling returns.
• Communication: To communicate with you regarding your orders, respond to inquiries, and provide customer support.
• Personalization: To personalize your shopping experience by presenting products and offers tailored to your interests.
• Improvement: To improve our website, products, and services based on your feedback and interactions.
• Marketing: To send promotional emails about new products, special offers, or other information we think you may find interesting. You can opt out of these communications at any time.

3. Data Protection and Security

We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and strict access controls.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that are stored on your device and help us analyze web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings, but declining cookies may limit your ability to use certain features of our website.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep your information confidential.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete personal data.
• Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
• Opt-Out: Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us at contact@imphalagarwood.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

Imphal Agarwood reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@imphalagarwood.com

Thank you for trusting Imphal Agarwood with your personal information. We are committed to protecting your privacy and ensuring a secure online shopping experience.